Shipping policy

Bobku merch is produced through print-on-demand partners, which means items are made after an order is placed rather than pulled from a warehouse full of pre-printed shirts.

The goal is simple: shipping should be fair, clear, and boring. We do our best to pass shipping costs through as directly as possible, without sneaking in extra markup just because the checkout screen gives us the opportunity.

Shipping Rates

Shipping rates are calculated at checkout based on your order, delivery location, and available shipping options.

We aim to keep shipping as close as possible to the actual fulfillment and carrier cost. No mystery “handling magic,” no backstage goblin fee.

Free Shipping

Orders of $70 or more qualify for free standard shipping.

At that point, the numbers usually balance out well enough that covering shipping feels like the right thing to do. So we do.

Free shipping applies to eligible orders before taxes and after any discounts, unless otherwise stated during checkout.

Production and Fulfillment Times

Because most items are print-on-demand, your order may need a few business days to be printed, packed, and handed off to the shipping carrier.

Production times can vary depending on the item, order volume, and fulfillment partner. Once your order ships, delivery time depends on the shipping method selected and the carrier’s schedule.

Multiple Packages

Some orders may arrive in more than one package, especially if they include different product types or are fulfilled from different locations.

If that happens, you may receive separate tracking numbers or separate delivery dates. It does not necessarily mean anything is missing; it may just mean the merch table got split across more than one truck.

Tracking

When tracking is available, you will receive tracking information after your order ships.

If your tracking has not updated for a while, it may still be moving through the carrier system. If something looks truly stuck, contact us and we’ll help look into it.

International Shipping

International shipping may be available depending on destination and product availability.

Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their country or local authorities. These charges are not controlled by Bobku and may not be included in the shipping price shown at checkout.

Wrong Address or Delivery Issues

Please double-check your shipping address before placing an order. If an address is entered incorrectly, delivery may be delayed, returned, or lost.

If you notice an address issue right after ordering, contact us as quickly as possible at merch@bobkutech.com. We cannot guarantee changes once an order has entered production or shipping, but we will help if we can.

Lost, Delayed, or Damaged Packages

Shipping carriers occasionally do weird shipping carrier things. If your package is significantly delayed, marked delivered but not received, damaged in transit, or otherwise having a bad night, contact us at merch@bobkutech.com.

Please include your order number and any relevant photos or tracking details. We’ll help work through the next steps with you.